Return, Exchange & Shipping
We do not make exchanges, cancellation and refunds, instead, we accept returns for a credit note. Credit note can then be used on your next order.
- All returns have to be done within 3 working days from the date of receiving the parcel. The requests for exchanges and returns thereafter will not be entertained.
- All return items have to be in its original condition, unwashed, unworn and unaltered with the tags intact.
- Each store credit can only be used once, not stackable and any excess amount will not be refunded. Orders placed using a return store credit/store credit discount code are not applicable for another return/exchange.
- We do not allow cancellation of order after purchase.
- If in any case, any item is out of stock, we only provide the return of store credit, there should be no return of physical cash in any situation.
- Store exchange return and exchange of items are allowed but please seek confirmation from our team by sending an email in to
All returns are only applicable on regular-priced orders without discounts. This does not include lifestyle and all sale items.
Do kindly seek our confirmation prior to returning your order.
Please email us for more details on exchanges at firstname.lastname@example.org